Webcheckout: How-to and Policies for Online Reservations

Webcheckout is live so you can begin making reservations through this link:
BE SURE TO BOOKMARK THIS LINK!
To Login you only need to enter your FIT username in LOWER CASE and your FIT Password (which is case sensitive)

If you encounter the error message below, and you are an employee of the school (e.g. work study), contact joseph_neal@fitnyc.edu so I can change your status in the system.

If you encounter the error message below, and you are not an employee of the school, and you are certain that you are using your correct FIT user name in lower case and your correct, case-sensitive FIT password, then contact FIT IT for help.

WrongPassword_1

If you are able to log in but find a portal like the one below where there are no resources available to reserve, you either need to renew or purchase insurance.

NoResources.png
Please Note: You will not be able to reserve equipment until you’ve emailed your proof of insurance to joseph_neal@fitnyc.edu.

Upon successful login, you will be greeted by a screen that looks like the one below.
LandingPage
Before adding equipment to your cart, create your reservation and input the times and dates for your pickup and return.
Begin by clicking on the empty cart (in the top right corner).
Then click “Create Reservation” in the window that appears.
Find_Items

The window below will then pop up. Set the dates and times for your reservation. Make sure to set a start and end time for your reservation. The cage’s operating hours can be found by clicking on “Checkout Center Hours.” Currently, you won’t be able to schedule a return on Thursday or Friday, and you won’t be able to schedule a pick up on Monday, Tuesday, or Wednesday. Also, reservations must be made at least three hours before the scheduled start (pickup) time.

ReservationDatesTimes.png

If you find an error message like the one below, adjust the time of your pick up by 1/2 hour increments (earlier or later) until the error goes away. To prevent crowding, we’ve made the system accept only 3 checkouts in a given hour.

TooManyPickUps
Likewise, if you find an error message like the one below, adjust the time of your return by 1/2 hour increments (earlier or later) until the error goes away. To prevent crowding, we’ve made the system accept only 3 returns in a given hour.
TooManyReturns.png
Once your dates and times are set without errors, begin adding equipment to your cart by selecting “Click to go home” or “Click to search” within the reservation window. “Home” takes you to the first landing page and you can start clicking on icons of items. “Search” opens a list of available items.
Find_Items1.png

Once you find the resources you want, just click “Add” to add them to your reservation.
Add_Item

When you have selected everything you want to reserve, click on your cart again, review your times and resources, and then click “Submit Reservation.”
SubmitReservation

You can check, edit, and delete your reservations by clicking on the drop-down at the top left of the page and selecting “My Account.”

MyAccount.png

Then select any of the reservations under “My Reservations” to edit or delete. You can also review past checkouts here.

MyReservations

EditReservations.png

—-
You can have a total of 4 reservations at one time, which means you can create several reservations well into the future.
—-
If you think you are going to be late to either pick up or return please email Joseph – joseph_neal@fitnyc.edu and Nicholas – nicholas_steindorf@fitnyc.edu.
—-

Any missing or damaged equipment will need to be replaced before you are able to check out again. Once you check out the equipment, you are responsible for it!

Students cannot pick up or return equipment for another student, under any circumstances.

Return time for equipment will be listed on your checkout receipt. This is the only location the return time will be listed.

Students must test equipment and check to make sure kits are complete before signing the agreement form and checking out.

—-
Our late policy will remain the same: 
1st time late = No access to equipment for 3 checkout days (equivalent to 1 week)***
2nd time late = No access to equipment for 6 checkout days (equivalent to 2 weeks)
3rd time late = No access to equipment for 12 checkout days (equivalent to 4 weeks)
*** If you are more than 48 hours late on your first 1st penalty, you will have no access to 6 checkout days.

2 thoughts on “Webcheckout: How-to and Policies for Online Reservations

  1. […] Webcheckout: How-to and Policies for Online Reservations […]

    Like

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s